It was a proud moment for us at TechMBS when we won the most prestigious UK Business Award – 2016 for Operational Excellence at an event in London. We had presented our web chat case study on how we helped our client (a leading telecom company in Europe) scale new heights. Our client recently adopted web chat – however in the span of 12 months, this operation was judged as the best in the market outrunning players that have been present for a long time.
We, in collaboration with our client, were recognised by
the European Contact Centre and Customer Service Awards (ECCCSA) for our most effective Learning & Development programme, which has won us the Bronze award. The long established Contact Centre Awards for Europe uses a robust judging process overseen by an unrivalled panel of industry experts to recognise and develop exceptional talent. Our Millennial friendly digital Learning approach makes us one of the top 3 learning organisations across Europe and this win is truly a moment of pride.
We’re one of the only 2 Indian winners among the 35 global companies who won the award this year. With this win, we join an elite group of global organisations that have achieved this distinguished award.
This award truly belongs to each TechMighty as it’s our commitment and passion that makes TechMBS a ‘Great Place to Work’.
We also won a 2nd award – the Gallup Trailblazer Award in the category of Excellence in Engagement, recognising first time winners who have shown exceptional improvement.
Just 2 more reasons to say we #lovetobeTechMBS.
Carexa - TechM Best Vertical Solution of the Year 2015
Biren - TechM Associate of the year 2015
The Star Awards are Tech Mahindra’s apex platform for recognising high performers across the entire organization. And in a prestigious ceremony held on 9th October 2015, Birendra Sen (Business Leader, TechMBS) was awarded Associate of the Year, from among 1,05,000 employees of Tech Mahindra across the globe.
Biren (as he is popularly known) was recognised for being the key lead for the digital journey for the Business Services Group (BSG) that belongs to Tech Mahindra and for the ‘Carexa’ framework, which is aimed at ‘delivering a memorable digital experience for BSG’s end customers’.
In addition, the team working on the Carexa framework has won the award for Vertical Solution of the Year.
Congratulations to Biren and the Carexa team – Avinash Panchal, Kaushik Iyer, Sagar Paul, Kiran Wadhwani and Parag Seth for their well deserved achievements.